Place of work: Bornbarch 1, 22848 Norderstedt, (near Hamburg), DE
Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life.
If this appeals to you, come and join us in the position of
Engineer (f/m/div) as Technical Specialist for Laboratory Analysers (Haematology)
Your responsibilities
- Handle service requests in the EMEA region (Europe, Middle East, Africa) as 2nd level support
- Analyse and solve technical problems, also on customer’s site
- Conduct technical training courses for the technical support staff in EMEA
- Provide customer support for the application of instrument-specific software
- Take care of escalation and complaint management in cooperation with affiliates, our Japanese headquarters and suppliers
- Prepare and revise technical documentation
Your profile
- Degree in medical technology or comparable education
- Experience in technical support as well as in conceptualising and conducting training courses
- Profound expertise in electrical and medical engineering as well as IT basics
- Strong customer orientation and the ability to motivate
- Confident and professional appearance
- Willingness to travel internationally (10 - 20 %)
We offer
- A growing and healthy corporate group which stands for quality and innovation
- A strong corporate culture with respect and trust as the basis for cooperation and communication
- A challenging and multifaceted position with numerous chances to see the bigger picture and contribute to the company’s success in an innovative international environment
Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.
Our Company
The highest quality of healthcare: As a multinational company Sysmex has been developing, producing and selling medical analytical devices and IT solutions for the lab sector worldwide for 50 years. With more than 1,000 employees in Germany, we live by the philosophy of “Shaping the advancement of healthcare“ every day.
Do you have questions?
Katharina Kuboszek
Phone: +49 40 527 26 296
Sysmex Europe GmbH
Human Resources
Bornbarch 1
22848 Norderstedt
Phone: +49 40 527 26 296
Sysmex Europe GmbH
Human Resources
Bornbarch 1
22848 Norderstedt
